Transport Care is a non-emergency medical transportation provider. We serve the Sonoma County area providing quality transportation services.
We provide professional, door-to-door transportation to the elderly and disabled. We assist clients from time of pick-up to make sure they get there safely and in plenty of time.
Transport Care drivers are certified through testing, by the National Safety Council. Drivers have also completed professional training on loading and unloading wheelchair passengers safely, from Nor-Cal Mobility. Our drivers have volunteer experience, with local non profits, transporting the elderly and disabled and have completed CPR and First Aid training through the, "American Red Cross".
Our highly trained drivers are thoughtful and caring people that understand difficulties that arise for people, with limited mobility.
Transport Care, LLC is fully insured and licensed.
Unlike ambulance services, which are for emergency transport and response - Transport Care is a non-emergency medical transport. Transport Care offers you appropriate medical supervision, without the exorbitant cost associated with transport in an ambulance. We are a service oriented company, which caters to people in need of reliable transportation services.
Transport Care vans are newer and custom built to pass the government mandated "American's with Disabilities Act" requirements.
If you are private pay and have an open account, or reside in a skilled nursing facility, board and care or assisted living residence, we will be happy to invoice you later for services rendered. Otherwise, payment is expected at the time of service unless prior arrangements are made through our office.
Currently we accept Visa, MasterCard, American Express, Cash or Check. Anytime you pay at the time of service, the driver will give you a written receipt for your records.
We can usually accommodate a transport request within 1 to 2 hours of your phone call.
Yes. However, if you need a wheelchair we can provide one at no extra cost.
Yes, we welcome family members or attendants to ride along provided our office is notified in advance of the pick-up time.
In most cases the driver will transport you to your appointment and then return when you are finished.
Yes, our service is through the door. That means we will pick you up from inside of your residence and drop you off inside the medical appointment office.
No, if our schedule is tight and the driver shows up before you are actually ready, he/she may not be able to wait for you.
Please contact our office immediately at (707)-478-8856.